Home » Water » Water Service Pipework Emergency Stop of Supply

Water Service Pipework Emergency Stop of Supply

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 22 other followers


During cold weather it is often the most inappropriate time for problems with pipework, taps and appliances. I visit many properties that have either damaged/defective stoptaps/stopcocks or the access to stop supply is obscured by debris in outside meter stopcocks or even fitted kitchen cupboards or heavy furniture for interior stopcocks.The picture below shows an exterior stopcock cover. This cover top may be set at surface level so only the access cover is visible. The position of the stopcock may not be too obvious. Look at the front or back of your property  for a metal or plastic cover about 6″ [150mm] square. You may have a shared supply with a neighbour or a row of properties, depending on the main supply pipework arrangements. It’s always good to check with neighbours, before you stop the supply. It will not be obvious you have a shared supply, until someone complains, after you’ve cut their water off!

Outside Stopcock cover

Outside Stopcock cover

You may have a modern water meter. If you see a round plastic cover looking like the one below

Water Meter Boundary Box

Water Meter Boundary Box

You will only see the circular plastic cover at surface level of the road or pavement.

You must take care to protect your working area, avoiding hazards to other road users and pedestrians.

The inside of the meter box or cover box may be full of water or other debris. Have plenty of rags and a large sponge handy to clear out the box, so you can see what you are doing.

The picture below shows what you may see once you’ve opened the cover.

Water Meter view from above.

Water Meter view from above.


Water Meter view from above

Water Meter view from above

Access may be difficult so investing in a stopcock key may well save time and make access much easier.

There are two types of domestic stopcock keys, as shown below.

Stopcock Key [short]

Stopcock Key [short]

Stopcock Key [long]

Stopcock Key [long]

The stopcock may be of either plastic MDPE [medium-density polyetheline] or brass construction. The pictures below show the most common types.

MPDE Stopcock

MDPE [medium-density polyetheline] Stopcock

Brass Stopcock

Brass Stopcock

It is always good idea to check your water stopcock in good weather, to avoid problems with operation in times of bad weather. If you have problems with the functioning of your water supply stopcock, contact the Company who you pay your water bill to.

This link shows a map of Water Company areas http://www.water.org.uk/home/our-members/find-water-company

This link gives contact details for UK Water Companies http://www.water.org.uk/home/our-members/list-of-companies

The Water Company will arrange a visit to rectify or replace your stopcock. During bad weather the maintenance staff are very busy attending to faults and failures. A domestic Customer may have to wait up to a week for someone from the Water Company to attend.

Don’t wait until an emergency to find out your water stopcock doesn’t work.

Please contact me at aim.home@gmx.com or telephone 07901380746 if you need any help or want to discuss issues raised in this post.

Regular maintenance and inspection is not too expensive, and may well save much more if you have problems in times of bad weather.

Water is a valuable resource that must be saved at every opportunity.

Help to save water by undertaking regular maintenance of your supply equipment.


AIM improving your world without costing the earth


You are welcome to leave a reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: